Collections Analyst I Job at SGS Consulting, North Carolina

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  • SGS Consulting
  • North Carolina

Job Description

Job Responsibilities:

  • Drive proactive improvements to Collections effectiveness
  • Provide impactful proactive action plans via frequent monitoring of past due percentages
  • Create and execute strategic actions plans to enhance cash flow timeliness
  • Ensures SLAs are met and partners with extended Shared services team to improve performance
  • Challenges Status Quo and actively participates in continuous process improvement projects and Kaizen events
  • Performing root cause analysis, drives process improvement to ensure further process efficiencies
  • Drive process and ensure goals are met, by participating and leading governance calls
  • Timely collections and resolution of past due accounts receivable for assigned key customer accounts
  • Develop and maintain positive and effective relationships with external Key Account’s and internal stake holders
  • Work closely with Customers and Cash Applications Department to resolve open credits & refunds
  • Lead initiatives to improve DSO, involving various internal stakeholder groups
  • Champion SAP improvement projects
  • Dispute management

Skills:

  • B2B Collections Expertise
  • SAP Experience
  • Order-to-Cash (O2C) Process
  • GetPaid software

Education/Experience:

  • 5+ years of B2B Collections work experience & sound knowledge of order-to-cash process
  • Must be proficient in Microsoft Excel, Word, and Outlook
  • SAP and Get Paid experience
  • Portal uploading (preference for Government portals - PIEE (WAWF) and IPP.gov

Job Tags

Work experience placement

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